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SHIPPING & RETURNS

SHIPPING POLICY

Standard shipping rate £5.99 

3 - 5 business days

Orders over £75 FREE Shipping

RETURN & EXCHANGE POLICY

Our products are all of the very best quality and our aim is complete customer satisfaction. If you wish to return your purchase, send it back quoting your name, address and email address for an immediate exchange or refund. We recommend using a recorded service as we cannot be responsible for returns which are lost in transit.

Our goal is to provide complete customer satisfaction with all our products. If you wish to return your purchase please read the following:

Returns & Refunds Policy

Damaged / Incorrect Goods


>Incorrect or damaged goods must be reported to us within 5 days of receipt via email to tunatackleuk@gmail.com


> When returning goods include a cover note detailing items, issue and action required along with contact details and order number


> Goods will be replaced, or a refund given as soon as possible with no cost to yourself.


> If returning goods via post, please obtain proof of postage as evidence of the items being posted.


> These goods will only be exchange or refunded if they have not been used or worn and are in their original undamaged packaging.


Unwanted Goods
> Any goods can be returned to us within 14 days of receipt.


> All goods must be unused and in their original packaging.


> Items can be returned for a refund or exchange.


> If returning goods via post, please obtain proof of postage as evidence of the items being posted.


> We do not offer refund of postage costs on unwanted goods.


> Please include a cover note with your returned items including your name, billing address and order number. Failure to do so may result in delays with replacing or refunding your items.


All returns to be sent to:
Tuna Tackle UK, 287B Horsham Road, Petworth, West Sussex GU28 0HB

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